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Privacy Policy

Moolzy casino is a casino and sportsbook operated by ProgressPlay Limited, a company registered in Malta. Moolzy casino offers casino games, sports betting, account services and mobile-browser access.

Information you provide

When you register or use an account, you may provide personal and contact details such as your name, address, telephone number, date of birth and email address.

We may also receive documents you submit for account verification, including proof of identity, proof of address and proof of payment. Age and identity checks are required, and an account may be suspended until satisfactory age evidence is provided.

How we use your information

We use account information to provide and manage your account, verify your identity and age, and support your use of our casino and sportsbook services. We also use relevant information to administer deposits, withdrawals, promotions, account limits and responsible gambling controls.

If you contact customer support, we use the information you provide to respond to your enquiry. Information about your use of account controls may be used to apply the limits, time-outs or self-exclusion settings you choose.

Payments and promotions

We offer several payment methods, including cards, digital wallets, bank transfers and prepaid payment services. The payment option you select may determine which information is needed to process your transaction. Some payment methods do not qualify for bonuses, and phone-billed deposits cannot be withdrawn back to the phone account.

If you choose to take part in a promotion, we use relevant account and transaction information to check eligibility and apply the promotion’s terms, including deposit, wagering and expiry requirements.

Mobile access

You can use Moolzy casino through a mobile browser without downloading an app. Account services available on the mobile site include verification, payments and responsible gambling controls. Information you provide through those services is handled for the same account and service purposes described above.

Your privacy choices and rights

You can manage account limits and responsible gambling settings through your account. Depending on the circumstances and applicable data protection law, you may also have the right to request access to, correction of, deletion of or restriction of your personal information, or to object to certain uses of it.

You can raise a privacy request through the available customer support channels. Some requests may be subject to legal or regulatory requirements.

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